Shipping Policy

Shipping Information

After you have successfully placed your order with mypawsroom.com, your order will be confirmed within 1 hour, and you will receive an email with information regarding the details of your order.

Your order will be shipped within 1 business day after the order is confirmed. Currently, we will only be dispatching from our warehouses from Monday to Friday.

We currently ship to: Only the United States now (More countries will be listed in our plan)

COVID-19 Notice:

Shipping Delays
Regarding COVID-19, please note that delays are possible due to current and changing conditions. Pawsroom hopes for everyone’s safety and good health. Your health is our highest priority.

Shipping Costs & Delivery Times
Shipping Area
(United States)

Shipping Area
(United States)

The Contiguous United States:
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode
Island, New York, Pennsylvania, District of Columbia, New Jersey,
North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa,
Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas,
West Virginia, Virginia, Delaware, Kentucky, Tennessee, North
Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida,
Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming,
Colorado, Utah, Nevada, California, Oregon, Washington, New Mexico

Non-Contiguous United States:
Hawaii, Alaska, Puerto Rico

Free Shipping

Free shipping

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Shipping Service

Standard (1-3 business days)

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Free Shipping

Free shipping on all products

CUSTOMS & IMPORT FEES

As all orders are currently shipped from the US warehouse, we are unable to account for any additional customs/import fees upon delivery. You may need to pay additional import fees. If you are not sure whether you will be subject to customs fees, we’d recommend contacting your local customs for more information before placing an order.

Tracking Orders

When your order ships, a shipment notification with tracking information will be sent through E-mail inform so that you can track your package easily by querying the logistics tracking number on the net. And you can also check your order through our online order tracking service.

Unsuccessful Delivery

If you input the incorrect address information at checkout, we cannot be held accountable if the order goes missing. we are not liable to refund/replace this order.

Shopping Cart

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